Privacy Statement

This page explains our privacy policy and how we will use and protect any information you provide through this website.

This privacy statement only covers this website www.jersey.com. It does not cover the sites that you can link to from this site so you should always be aware when you are moving to another site and read the privacy statement on that site.

Identity

This website is owned, maintained and hosted by the States of Jersey, Economic Development Department. Should you wish to contact the Economic Development Department please use the following contact details:

What information do we collect?

If you are a user with general public and anonymous access, this website does not capture or store personal information about you but simply logs your IP address, which is automatically recognised by our web server. This is known as a ‘log file’ which we use to compile site usage statistics. These statistics are used when planning site developments and marketing activity, and are used to profile site users and their usage of the site.

We use information from our website to personalise your repeat visits to our website. This is achieved through registration and a login process each time you return to the site. We use this personal information to deal with your requests, manage your account and offer you other products and services.

This site Web Server/Internet Service Provider (ISP) uses cookies to maintain the session state, users may find that some site functionality will not work if cookies are disabled. Most browsers can be set to prevent cookies being downloaded onto a PC.

We collect feedback and email subscription details from visitors to this website.

Feedback

We welcome your feedback. If you contact us asking for information, we may need to contact other government departments to find that information.

We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we may keep a record of your message for audit purposes.

Email subscriptions

Some areas of this website offer email updates. To receive these email updates, you need to register by giving: your email address, a user name and a password.

We do not share the information you provide with any third parties, which we protect in accordance with the Data Protection (Jersey) Law 2005, unless you have expressly given us permission to do so. These opt-in selections appear within our brochure request functions and our Holiday Planner registration.

Jersey Tourism only shares information with carefully selected third parties offering relevant products in Jersey.

The Data Protection Act

Under the Data Protection (Jersey) Law 2005, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. The software, hardware and security policies are review and updated regularly.

Information we collect about you will not be disclosed to any third party without your prior consent or the requestor's demonstrated legal authority to receive it.

You have the right to have any personal data we may hold on you to be corrected, if inaccurate, or erased if we no longer have a legitimate reason for retaining the data.

Access to your information and contacting us

You have the right to access your information at anytime to check whether it is accurate and up to date. If you wish to identify the information we hold about you, contact us, in writing, to:

Economic Development Department
26-28 Bath Street
St Helier
Jersey
JE2 4ST

Under the law, your right of access to the information we hold about you should be in writing. As such no email or telephone requests will be processed for full Subject Access Requests.

However, if you wish to update or amend your details, please email info@jersey.com.

Complaints

Any complaints about the manner in which we collect, process or maintain your personal data should be emailed to info@jersey.com.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.