By sea
You will arrive at Elizabeth Terminal in St Helier, where you’ll find disabled toilets as well as a café, bar and shops, all with wheelchair access.
Condor Ferries staff are on hand every step of the way, from check-in to disembarkation, to make your journey a relaxing experience. If assistance is required, please inform us when making your booking.
Condor Ferries offer:
- Priority boarding and disembarkation
- Appropriate seating on board (N.B. limited availability)
- At-seat steward service
Facilities aboard the fast ferries include disabled toilet with alarm, lift from car deck to main passenger deck (all fast ferries) and interior cabin elevator (Condor Express and Vitesse).
Facilities aboard conventional ferries include two cabins with en suite disabled toilet and washing facilities, disabled toilet with alarm and lift from car deck to passenger deck.
By air
Passengers may be dropped and picked up immediately outside the departure and arrival halls at Jersey Airport. Wheelchair assistance can be arranged on arrival and departure, but you must advise the airline when you check in for your flight.
The departure lounge is all on one level, with lots of room to move. The lounge has fixed seating, and the café individual seats. There’s a lift to the viewing area on the first floor and also to the Aviator Restaurant, which has a small area for wheelchairs and a ramp.
Toilets for the disabled are available landside in the departure lounge and airside in arrivals.
Liberty Bus
Liberty Bus offer a fully accessible fleet. All buses are low floor so that they are fully accessible for wheelchair users, pushchairs, prams and some smaller mobility scooters (with a permit).
Tel: +44 (0)1534 828555
www.libertybus.je
Taxis & Coaches
There are two types of taxis on the Island, Controlled and Restricted (private). The main difference between the two is that Controlled taxis have a yellow roof sign and a restricted taxi will have a white roof sign normally with the company name on and the words ‘restricted’.
It is advisable to always ask the taxi driver for a receipt in case of any complaints or queries you may have on a taxi fare as it can only be dealt with if a receipt exists.
Private Hire Taxis and Car Hire
A selection of wheelchair accessible and larger taxi and cabs in Jersey.
Andy Tague
Tel: 01534 758476 or 07797 721476
A specially adapted vehicle with raised back and viewing windows, allows wheelchairs and some scooters to be wheeled into the rear of the vehicle. This Fiat Doblo can accommodate 3 passengers and a wheelchair.
Citicabs
Tel: 01534 499999
One cab available. Pre-bookable.
Liberty Cabs
Tel : +44 (0)1534 767700
www.libertycabs.je
Among our fleet of cars we have several wheel chair accessible vehicles as well as multi-seated cars. All of these are driven by hand picked drivers whom have undertaken full training on the use of wheel chair cabs as well as all being of impeccable character and fully police checked.
Luxicabs
Tel: 01534 887000
Six cabs, converted to take a wheelchair. Pre-bookable depending on day and time.
Michelle Hervieu
Tel: +44 (0)7829 777 321
Michelle Hervieu is a local taxi driver who offers a personalised tour service in a disabled access vehicle accommodating one wheelchair and a passenger.
Rachel’s Car
Tel: 721343 or 07797711193
A Fiat Doblo which has been purpose built for the carriage of a wheel chair user plus 3 passengers and the driver. Available free of charge, but an insurance excess cash deposit will be required. Booking essential.
Coaches
Tantivy Blue Coaches
Tel: 01534 706706
www.tantivybluecoach.com
Facilities to accommodate collapsible wheelchairs only.
See also: Transport Within Jersey